Privacy Policy
Last updated November 9, 2026
This policy explains what NextGen Energy Service, LLC (“we”) collects through this website and how we use it.
What we collect
- Details you give us in quote requests, callback requests, job applications and chat: your name, phone number, email, and what you need.
- Messages you type into the website chat assistant, which is an AI. We keep these conversations so our team can follow up and improve answers.
- Invoice and payment details when you pay online. Card payments are handled by our payment processor; we never see or store your full card number.
- Basic technical data (IP address, browser) used for security and to prevent abuse.
How we use it
- To respond to your request, prepare quotes and invoices, schedule work and give you job updates.
- We do not sell your information and we do not use your contact details for marketing without your permission.
Text messages
If you give us your mobile number for a request, we may text you about that request (for example a quote, a job update or an invoice). Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help. Opting out is recorded and honored for future messages. Mobile numbers and consent are never shared with third parties for marketing.
Sharing
We share information only with service providers that help us run our business (hosting, email and text delivery, payments), and only as needed to provide those services, or when required by law.
Keeping and deleting your data
We keep records as long as needed for our business and legal obligations. You can ask us to see, correct or delete your information using the contact details below.
Contact
NextGen Energy Service, LLC, 521 Woodward Avenue, Elk City, OK. Email rpineda@nextgenenergyservice.com or call (580) 243-8363.